Orders & Payment Policy
Booking & Orders
When you schedule a service with Pipe Master Shub, we begin processing immediately to secure your appointment. You can pay using PayPal, Venmo, Amazon Pay, Apple Pay, credit/debit card, or cash upon arrival. Confirmation is sent via email or SMS once your request and payment are received.
Modifications & Cancellations
You can modify or cancel your service up to 24 hours in advance free of charge. Requests after this window may incur a fee if technicians have been dispatched. Contact support with your booking reference to make any changes.
Payment & Refund Terms
Prepaid or Deposit Services: For book-and-prepay or deposit-required services, full refunds are issued if canceled 24 hours before the appointment. Refunds are processed via the original payment method.
On-Site Payment: Cash, card, or digital payments are collected after job completion. If service is canceled on-site before work begins, no fees apply upon cancellation.
Unsatisfactory Service: Notify us within 7 days of service if you're unhappy. We will assess your feedback and, if warranted, offer repairs, service redos, or partial/full refunds.
Refund Methods & Timeline
Refunds are processed via your original payment method:
- PayPal/Venmo: 1–2 business days
- Amazon Pay: 3–5 business days
- Apple Pay: 1–3 business days
- Credit/Debit Card: 3–7 business days
- Cash: Refund issued via mailed check or credit on future service
Service Scheduling & Fees
Services are scheduled within 3–7 business days, depending on availability and location. Rush or same-day services are available for an extra fee—please call to confirm availability and exact pricing.
Need Help?
For booking assistance, payment questions, or refund requests:
Phone: +1 888‑890‑6221
Email: contact@pipemastershub.com
Disclaimer: Pipe Master Shub is an independent plumbing service and not affiliated with any payment brands listed above. All trademarks belong to their respective owners.